Terms & Conditions

1. Using SpringWell HQ

SpringWell HQ provides tools and features designed to help members track their health, wellbeing, goals and personal progress.

Access to the platform is currently provided free of charge.

2. Account Access

You are responsible for keeping your account details secure and for all activity that takes place through your account.

We reserve the right to suspend or terminate accounts that breach these terms, are used unlawfully, or are used in a way that may harm the platform or other users.

We may also remove inactive, duplicate or fraudulent accounts where necessary to protect the integrity and security of the platform.

3. User Responsibilities

• Provide accurate registration information.
• Maintain the security of your login credentials.
• Use the platform lawfully and respectfully.
• Not share access to your account with others.
• Not attempt to gain unauthorised access to other accounts, systems or data.
• Not upload content that is unlawful, abusive, harmful, misleading or inappropriate.

4. Progress Data & Uploaded Content

Any progress photos, measurements, notes, goals or other information you upload remain your responsibility.

You grant SpringWell HQ permission to store and process this information solely for the purpose of providing the services and features of the platform.

You should only upload information and images that belong to you and that you are comfortable storing within your private account.

5. Health & Wellbeing Information

SpringWell HQ is a tracking and motivation platform. It does not provide medical advice, diagnosis or treatment.

Any information shown on the platform is for general tracking and personal progress purposes only. You should speak to a qualified healthcare professional before making decisions about your health, diet, exercise or wellbeing.

6. Privacy

Your use of SpringWell HQ is also governed by our Privacy Policy, which explains how personal information is collected, stored and used.

Please read the Privacy Policy carefully before using the platform.

7. Availability of Service

While we aim to keep SpringWell HQ available at all times, we cannot guarantee uninterrupted access.

The platform may occasionally be unavailable due to maintenance, updates, technical issues or circumstances outside our control.

8. Changes to the Platform

We may update, change, add or remove features from SpringWell HQ as the platform develops.

We will try to ensure any changes improve the service, but we cannot guarantee that all features will remain available permanently.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be published on this page and become effective immediately upon publication.

Continued use of the platform after changes are published means you accept the updated terms.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details provided on the website.